Second City Creative | Privacy Policy
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Second City Creative

Website privacy policy

This website is operated by SECOND CITY CREATIVE. The privacy of our users is extremely important to us and therefore we encourage all users to read this policy very carefully because it contains important information regarding:

  • who we are;
  • how and why we collect, store, use and share personal information;
  • your rights in relation to your personal information; and
  • how to contact us and supervisory authorities in the event that you have a complaint.

Who we are

SECOND CITY CREATIVE ('we' or 'us') collect, use and are responsible for storing certain personal information about you. When we do so, we are regulated under the General Data Protection Regulation which apply across the European Union (including the United Kingdom) and we are responsible as a 'controller' of that personal information for the purposes of those laws.

The personal information we collect and use

a. Personal information you provide to us

We collect the following personal information that you provide to us:



When we collect this information: When making an enquiry through the website

b. Personal information you provide about third parties

If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:

  • shall consent on their behalf to the processing of their personal data;
  • shall receive any data protection notices on their behalf; and
  • shall consent on their behalf to the transfer of their personal data abroad.

How we use your personal information

We collect information about our users for the following purposes:

To respond to website enquiries, to provide our services and to communicate with clients and also with potential clients who have indicated an interest in our services.

Who your information may be shared with

We may share your information with law enforcement agencies or regulatory authorities in connection with a reasonable request linked to an investigation or to help prevent unlawful activity.

We will not share your personal information with any other 3rd parties.

Required personal information

There is no requirement to provide personal information unless you wish to submit a website enquiry, in which case we require only your name and email address in order to respond to your enquiry.

How long your personal information will be kept

We will hold your personal information for as long as is reasonably necessary. The duration depends on factors such as whether you have any contractual agreements in place with us. These periods are no longer than necessary in each case.

We will routinely refresh our information to ensure it is up-to-date. Any information we do hold will only be used for bona fide business purposes such as to respond to requests for information or in providing our services. 

You may request that we completely remove your personal information from our internal records at any time. Should you wish to do so, please contact us to submit a written request, either via email or in writing to the Second City Creative Ltd registered office address: 8 Corrour Road, Glasgow, G43 2DX.

Reasons we can collect and use your personal information

We rely on the following as the lawful basis on which we collect and use your personal information:

(1). consent;

(2). legitimate interests;

(a). The legitimate interests relied upon are as follows:

The information is necessary in order for us to respond to business enquires.

Consequence of our use of your personal information

The consequence to you of our use of your personal information is:

We will use your contact details to respond to your website enquiry and store your information securely for as long as is reasonably necessary. 

The information is stored pursuant to our privacy policy. 

You retain the right to request at any time that we completely remove your information from our records.

Keeping your information secure

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We store information on computer systems and hard copy files held by Second City Creative Ltd.

We limit access to your personal information to those who have a genuine business need to know such as certain contractors or service providers. In such instances, contractors and service providers will be required to meet our standards on processing information and security and are subject to a duty of confidentiality.

Our website host is certified to ISO 27001 and also ISO 27018. This family of standards helps manage your information and keep it safe and secure.

While we will use all reasonable efforts to secure your personal data, in using the site you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet. If you have any particular concerns about your information, please contact us using the details below.

Transfers of your information out of the EEA

We will not transfer your personal information outside of the EEA.

Children and the validity of consent

We do not seek to obtain information on any person under the age 18. While individuals of all ages may navigate our website we do not knowingly collect or request personal information on or seek to engage with anyone under the age of 18.

Use of cookies

In order to offer our services Second City Creative Limited website may use cookies. A cookie is a small text file sent from a web server and placed on your computer's hard drive for record-keeping purposes. It is intended to help the site provide a better user experience.   

In general, cookies are used to retain user preferences and provide anonymised tracking data to third party applications like Google Analytics.

These cookies are an integral part of providing our services. If your browser does not accept cookies, you may not be able to use some of the services. However, you may prefer to disable cookies on this site. You can control the storage of cookies and clear cookies already stored within the settings of your chosen browser. Consult the Help section of your browser for guidance on controlling and deleting cookies.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can choose to disable Google Analytics. 

What rights do you have?

Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:

  • fair processing of information and transparency over how we use your use personal information
  • access to your personal information and to certain other supplementary information that this Privacy Notice is already designed to address
  • require us to correct any mistakes in your information which we hold
  • require the erasure of personal information concerning you in certain situations
  • receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
  • object at any time to processing of personal information concerning you for direct marketing
  • object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
  • object in certain other situations to our continued processing of your personal information
  • otherwise restrict our processing of your personal information in certain circumstances
  • claim compensation for damages caused by our breach of any data protection laws

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner's Office (ICO) on individual's rights under the General Data Protection Regulations (

If you would like to exercise any of these rights please:

  • email, call or write to us
  • let us have enough information to identify you
  • let us have proof of your identity (a copy of your driving license, passport or a recent credit card/utility bill)
  • let us know the information to which your request relates

From time to time we may also have other methods to unsubscribe (opt-out) from any direct marketing including for example, unsubscribe buttons or web links. If such are offered, please note that there may be some period after selecting to unsubscribe in which marketing may still be received while your request is being processed.

How to complain

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at or telephone: 0303 123 1113.

Changes to the privacy policy

This privacy policy was published on 8th February 2021 and last updated on 11th February 2021.

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version that will apply each time you access this website. We will also attempt to notify users of any changes by:

By a notice on the website

Contacting us

If you have any questions about this policy or the information we hold about you, please contact us by:


post: 8 Corrour Road, Glasgow G43 2DX

© Copyright Second City Creative Ltd | Registered Office: 8 Corrour Rd Glasgow G43 2DX | All Rights Reserved | Registered in Scotland SC268248 | Website presented on Big RedLog in

Contact Form

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